FAQ
People usually ask us how customisation works, the times and the costs: here are the answers to the most common questions.
What types of clothing can I customise with your company?
We offer the possibility to customise t-shirts, sweatshirts, polos, caps, jackets, aprons and other garments.
What types of gadgets can I customise with your company?
We offer the possibility to customise pens, mugs, keyrings, bags, electronic gadgets and many other items.
What customisation techniques do you offer?
We offer various customisation techniques, such as screen printing, embroidery, heat transfer and digital printing.
What is the production time?
Production time depends on the type of customisation required and the quantity of items to be customised. Generally, production time ranges from 3 to 10 business days.
What is the minimum order quantity?
The minimum order quantity varies depending on the type of product. For more information please contact us directly.
What are the shipping costs?
Shipping costs depend on the weight and volume of the package, as well as the shipping destination. Costs will be calculated at the time of order.
Can I see a sample of a customised product before placing the order?
Yes, you can request a sample of a customised product before placing the order. However, the costs for producing the sample will be borne by the customer.
What payment methods are accepted?
We accept various payment methods, such as bank transfer, credit card and PayPal.
Do you offer discounts for large quantities?
Yes, we offer discounts for large quantities. Please contact us directly for more information on our quantity discount policy.
Do you accept returns or replacements?
We do not accept returns or replacements because before shipping the order we send the proofs by email and wait for confirmation from the customer before shipping. In case of damaged or defective products, please contact us immediately if you find any problems with the product.
Couldn't find the answer?
Write to us: our team will guide you step by step for your customisation project.
Contact us